Privacy Policy

At Adeptivity IT Solutions, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

1. Information We Collect

We may collect the following types of information:

Personal Information:
Such as your name, email address, phone number, and any details you submit through our contact or scheduling forms. If you complete a financing application or other transaction on our site, we may collect billing or payment-related details necessary to process that transaction.

Non-Personal Information:
Such as browser type, IP address, device information, and pages visited, collected automatically through cookies, analytics tools, and similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our website and services
• Process transactions and deliver products or services
• Respond to your inquiries and provide customer support
• Send updates, promotions, or other relevant communications (you may opt out anytime)
• Analyze website usage and improve user experience
• Ensure security and prevent fraudulent activity

3. Sharing of Information

We do not sell or rent your personal information. We may share data with trusted third parties only when necessary to:

• Process payments or deliver services
• Support website functionality, analytics, or marketing efforts
• Comply with legal obligations
• Protect the rights and safety of Adeptivity IT Solutions, our users, or others

4. Third-Party Services We Use

We use the following third-party services to operate our website and serve our customers. Each has its own privacy policy governing how it handles your information. These include:

• Website analytics and advertising platforms
• Call tracking services (calls to phone numbers listed on this site may be recorded for quality and tracking purposes)
• Email and SMS marketing platforms
• Online scheduling tools
• Live chat and customer support tools

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and better understand how visitors interact with our site.

Cookies may be used to:

• Remember user preferences and settings
• Improve website performance and functionality
• Analyze traffic and usage patterns through analytics tools
• Support marketing and advertising efforts (where applicable)

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of the website.

6. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary to provide our services, meet our legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

Depending on your location, you may have rights to:

• Access, update, or delete your personal information
• Opt out of marketing communications
• Restrict or object to certain data processing activities

To exercise these rights, please contact us at the details below.

9. California Residents (CCPA / CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA): 

• Right to know what personal information we collect, use, and share
• Right to delete personal information we hold about you
• Right to correct inaccurate personal information
• Right to opt out of the sale or sharing of your personal information (Note: We do not sell your personal information)
• Right to limit our use of sensitive personal information
• Right to non-discrimination for exercising these rights 

To exercise these rights, contact us using the information in the Contact section below. We will respond to verified requests in accordance with applicable law. 

Residents of other states with comparable privacy laws (including Virginia, Colorado, Connecticut, Utah, Oregon, Texas, and Montana) may have similar rights. We will respond to verified requests in accordance with applicable state law.

10. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

11. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.

12. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted here with the “Last Updated” date revised. Continued use of our site means you accept any changes.

13. Contact Us

For questions or concerns about this Privacy Policy, please contact us:

Adeptivity IT Solutions

Phone: 647-484-2574

Address: 16 Spinnaker Way, Vaughan, ON L4K 2T8, Canada